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Samsung advises all Galaxy Note 7 users to immediately stop using their devices

In light of the recent Samsung Galaxy Note 7 phones catching fire, Samsung has now announced that the device should be turned off and returned immediately to the store you’ve purchased it from.

This is even after the “replacement program” which has meant to have fixed the battery issue. Apparently another Note 7 has caught fire and it happened on a passenger airliner, causing an evacuation in the US. Samsung has released a statement:

“Because consumers’ safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note7 while the investigation is taking place”, the statement reads.

A US plane was evacuated last week after a Note7 caught fire.
A US plane was evacuated last week after a Note7 caught fire. Photo: Brian Green

“Consumers with either an original Galaxy Note7 or replacement Galaxy Note7 device should power down and stop using the device and take advantage of the remedies available.”

If you own one of these devices as a proper precaution please turn it off and return it to the retailer you bought it from.

Story from the Sydney Morning Herald but it has been reported in multiple news organisations.

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